Cultivar Lab - 6 Month Warranty
Please READ
Warranty & Support Information
We stand by our products and want our customers to be happy! We Will Offer Replacement Of The item purchased in the event of malfunction due to manufacturer’s defect within 6 Months of the purchased date.
❌Damage Caused By User Negligence Will VOID Warrantee!❌
Troubleshooting – PLEASE READ MANUAL FIRST!
For BEST Results, Please read the manual included with the Unit to ensure you are using our product as intended.
We May Ask The Following Questions:
- Does The Unit Have Power?
- Does The LCD screen light up?
- Is The Red Indication Light On?
- What temperature setting is The Controller Set To?
- What type of seeds are you attempting to Germinate?
- What’s The Temperature of The Room That The Germination Unit is being used in?
Cultivar Lab – 6 MONTH Manufacturer’s Warranty Limitations
Water damage to internal components voids warranty. Never submerge in water. Never Set Temperature Controller Higher Than 95 Degrees, as Heat Damage To Internal/External Parts Will Void Warrantee. Always keep your unit clean to avoid pathogens & Bacteria From Forming. Use a Damp Cloth To Wipe Down The Unit. Never Use a Dishwater or have The Unit Soak in Water as water damage will occur. Avoid Dropping The Unit, Damage To The Outer Shell Will Also Avoid Warrantee.
Cultivar Lab – Warranty Coverage
If Your Germination System Stops Working within 6 Months of Purchasing it and is not limited to any of the above warranty limitations, we will happily replace OR Fix your Unit.
Please ship Your Broken/Defected Unit Here:
SeedCanary LLC
PO Box 353
Poplar Grove IL, 61065
PLEASE ATTACH A WRITTEN NOTE INSIDE OF YOUR PACKAGE THAT INCLUDES YOUR NAME & ORDER NUMBER!
WE WILL SHIP YOUR REPLACED / REFURBISHED UNIT WITHIN 5 DAYS OF RECEIVING YOUR PACKAGE.
Have A QUESTION? Email us!